We don’t believe so. There is a multitude of water cooler suppliers in the UK.  What sets AquAid apart are the inclusions integral to what we provide with each watercooler purchase. These aren’t add-ons – although we offer those too – these are inclusions that we and many satisfied customers believe to be what makes AquAid the preferred water cooler supplier across the UK.

So you have now had your brand new high-quality water cooler installed and your first question is:

We have a Bottled Water Cooler – how often will I get a water delivery?

Depending on the size of your business and usage, we offer a variety of delivery schedules. We therefore offer weekly, fortnightly and monthly bottled water deliveries to meet your hydration requirements.

What if we run out of water?

AquAid offers all our customers a free-of-charge emergency service should you run out of water. We know the importance of keeping hydrated and will always do our best to avoid situations that will leave you without any drinking water.

How often will my water cooler be serviced and do I have to call to book the service?

As per the WHA guidelines, we sanitise all Bottled Water Coolers every 3 months and Mainsfed Water Coolers are serviced every 6 months. These services are performed by our experienced WHA accredited service technicians and should take no longer than 20 minutes of your time. You do not need to remind us to service your machine. Our systems automatically let us know as and when your machines are due for their service.

Hmm, fair enough … but I am a little concerned about how this bottled water is getting to us in terms of your carbon footprint. Is my AquAid local?

It most definitely is – AquAid have 23 distribution points across the UK, which means that your water cooler, water and water cups deliveries; as well as your water cooler maintenance and servicing all originates from your local AquAid branch.

Now, the biggie – what else sets AquAid apart from other water cooler suppliers?

Since AquAid began operating over two decades ago, we believed and continue to believe, that donating to charities that provide sustainable solutions for those less fortunate is vitally important to a successful business.

We are understandably proud of our association with the charities that we work with. With every bottle of water that we supply, 30p is donated to The Africa Trust along with a £20 annual donation on each Mains Fed Water Cooler installation. Christian Aid also receives a 10p donation with every bottle of water that we supply. Some twenty-two years on, we are proud to report that the current total donation figure is in excess of £16 million pounds.

If you would like to enquire about our watercoolers, products and services, we welcome hearing from you.

To call us at AquAid: 0800 772 3003

To e-mail us: Click here

If you would like to browse our range of water coolers: Click here

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