Water is … progress

Water is … progress

There’s a quote in a meme that’s been doing the rounds on social media for a few years now. It shows a group of women and girls carrying water in containers balancing on their heads taken as they walk towards the photographer. The quote reads:

People experience a lack of water resources, access to water and prolonged drought across the globe, and although we may have all needed to fetch and carry water at times throughout our lives, for millions of people this is not a temporary situation but a daily occurrence.

According to a 2007 report from FAO around 2 billion people, or almost one-fifth of the world’s population, live in areas of scarcity. Another 1.6 billion people, or almost one quarter of the world’s population, face economic water shortage (where countries lack the necessary infrastructure to take water from rivers and aquifers).

As an example, in drought stricken regions throughout Africa, like in rural Zimbabwe, most households have to travel up to 7 miles to the nearest water source.

There is hope though, with organisations across the world committed to combating dire water shortages brought about by climate change and other natural phenomenon.

Two such organisations are Christian Aid and the Africa Trust.  Working alongside stakeholders such as AquAid, these two charities have for decades provided solutions that bring clean water to thousands of communities around the globe.

If you are interested in finding out how having a water cooler from AquAid provides access to clean water to people in need, for life, please get in touch. We would be delighted to assist.

Guest blog: AquAid and MRS Training & Rescue

Guest blog: AquAid and MRS Training & Rescue

At AquAid, we’ve been in the business of water provision for over 20 years, supplying a broad range of high quality water coolers and drinking water to customers throughout the UK.

We value our customers as we understand that they are the backbone to our business, enabling us to grow from our humble beginnings in 1998 to now, one of the UK’s largest water cooler suppliers.

Just as important to us, and an integral part of our business ethos since we began, is our commitment to helping those in need.  In this manner AquAid have, to date, donated more than £12 million and have helped more than 5 million people.

Another organisation, and a valued customer, committed to helping people in need is MRS Training & Rescue.

About MRS Training & Rescue

For over 100 years, MRS Training & Rescue (formerly known as Mines Rescue Service), has developed specialist skills, experience and knowledge gained from working in difficult and potentially dangerous environments, to effect the rescue and escape of mine workers from underground.

However, given the gradual decline of the coal mines over many years, they have been able to expand and diversify to meet the needs of today’s health and safety market. MRS Training & Rescue have been able to secure long term success by leveraging their expertise, and have branched out from underground mining into providing unique rescue services, specialist equipment, consultancy and a comprehensive range of accredited health and safety related products, training and services to a wide range of industries, including nuclear, aerospace, manufacturing and utilities.

MRS Training & Rescue and the Elephant Pump

In order to keep the MRS Training & Rescue team healthy and hydrated while at work, they decided to invest in water coolers from AquAid at their sites at Mansfield, Swadlincote and Knottingley.  With each water cooler and bottle of water purchased a donation has been made to the Africa Trust, an AquAid funded charity.

This means that thanks to MRS Training & Rescue’s custom, a water well (affectionately known as an Elephant Pump) will be installed in Africa and will provide safe, clean drinking water for hundreds of people in a community.

Drink water and pay it forward this summer

Drink water and pay it forward this summer

As the temperatures soar throughout the UK, so does the demand for chilled, refreshing drinking water.

At AquAid, where we’ve been in the business of providing a range of high quality water coolers and water both spring and bottled at source for over 20 years, we understand this more than most. That’s why it’s important to us to be able to ensure that we’re able to offer the very best in both water dispensers and bottled water.

But we’re not just about the provision on water coolers – we also firmly believe that providing water to those that may not necessarily have access to water as we do – is absolutely vital.

If we struggle with keeping hydrated in this heat, take a minute and imagine what it would be like experiencing hot weather but not having access, not only to drinking water, but any water, at all. Sadly, this is a reality for millions of people across the globe, and in particular, in many Third World countries.

Then, to this rather scary scenario, add this: If you want drinking water, you need to walk to find it. And not just down to the corner caf, but a few miles.  If you’re lucky enough to find a water source, you can’t just buy a bottle of water (or any liquid for that matter); you have to fill the bucket that you brought with you and walk back home, carrying the now full bucket.

Not enough Bear Grylls for you? The water that you’ve just fetched is most likely not fresh, not clean and may be so full of bacteria, that even while trying to hydrate yourself, you may very well be making yourself ill without even realising it.

Remember, this is just water for you (and possibly, members of your family) to drink. This is not water that is needed to wash your clothes or your dishes or to water your meagre produce crop with. This is just water to drink to keep you going. This is basic human survival type of stuff.

This is the day to day existence for many communities throughout the Third World and in the summer months, lack of potable water is amplified by the heat.

That’s just one of the reasons, since our rather humble beginnings in 1998, that we chose to work with sustainable charities like the Africa Trust and Christian Aid. Using donations from AquAid, both charities work tirelessly implementing sustainable water projects for communities in need.

So, although we’re always tooting our own horn about being one of the top water cooler providers in the U.K. we also (truly) believe in helping others less fortunate to help themselves. So, while we have you to thank, most valued customer, for your support and through your purchases making it possible for others to help themselves; isn’t it rather nice to know that when you’re sipping cool spring water from one of our water coolers, there’s another water well or water project being installed in Africa, bringing fresh, clean drinking water to yet another community in need?

I think so. Good on yer. Toot toot!

Imagine this … (there’s no water in the water cooler!)

Imagine this … (there’s no water in the water cooler!)

… Rain (blizzards, snow, and sub-zero temperatures) or shine (weak lemony coloured sun that wouldn’t tan a meringue) you begin to notice that your staff is a tad dispirited, if not outrightly unproductive. No spring in their step, no whistle in their walk.

So, at great cost, you institute an Independent Board of Enquiry to establish the cause of this general malaise that’s affecting everyone from Mrs Tibbins, usually the whizz bang accountant, through to Mr Oogle, usually the zoomiest bike messenger ever (but sadly not for the past few months.)

While all of this is in motion, the meeker than the proverbial mouse IT person, Tad, squeaks up.

‘We’ve no water in the water coolers’, says Tad, ‘so everybody’s most likely dehydrated’.

‘What?’ splutters HOD Mrs Furthingstoke, ‘what does that have to do with everyone not performing at their peak? Pure poppycock, I’m sure!’

‘Incorrect’, corrects Tad, ‘not drinking water regularly is one of the leading causes of many illnesses, especially fatigue’.

As it turns out, Tad was proven correct.  The Board of Enquiry was dismissed, the water coolers were kept replenished, productivity soared and absenteeism dropped rapidly.

Take it from Tad, dehydration can happen sooner than one thinks. Some early warning signs are:

  • Light-headedness, dizziness;
  • Tiredness, irritability, headache;
  • Dry mouth, throat and eyes;
  • Sunken features (particularly the eyes), flushed skin and skin that is loose and lacks elasticity;
  • Heat intolerance;
  • There may be a burning sensation in the stomach, urine output will be reduced and may appear darker than usual.

So, in the interests of having a healthy, happy, productive work environment, take the simplest route – ensure that there is always fresh, clean drinking water from source available in the workplace.

How to ensure that your cool drinking water is kept replenished?  Speak to us at AquAid Water Coolers. We have over 20 years’ experience in the provision of the right water cooler for your space, required capacity and all your drinking water requirements.

 

 

 

The Cost of a Bad Supplier

The Cost of a Bad Supplier

Choosing the right water cooler or water boiler for your company is not always an easy task. Once you’ve established what your needs are, you have to shop around for a reputable supplier and then choose from a myriad of different models and plans. It’s a long-term investment and can seem costly, which is why when choosing between suppliers, people sometimes tend towards the cheaper option, thinking they’ll save money in the long run, but what so many forget is the service element and how that can incur unnecessary costs and lost productivity over time, particularly when a machine breaks down or your office runs out of water.

Imagine the following scenario: an employee discovers the water cooler is broken and spends a few minutes trying to figure out what’s wrong; eventually they realise there’s nothing they can do, so they report it to the office manager – 10 minutes wasted. In the interim, other staff members attempt to use the water cooler only to be disappointed; they then spend a few minutes complaining amongst themselves and struggling to get back to whatever tasks they were busy with – 10 minutes wasted. The office manager puts a call through to the supplier – if it’s a national call centre, research shows that we can spend upwards of 27 minutes on hold waiting for someone to address our problem – 27 minutes wasted. Once the office manager finally reaches the right person who can deal with their issue, they then spend more precious time explaining what’s wrong and why they require a call out – 5 minutes wasted.

If you ever want to know what constitutes bad service, spend some time reading through any of the review aggregators online – it may take days before someone can come out to repair your machine, and if the supplier runs an inefficient service where miscommunication runs rife, it may take more than one visit before your water dispenser is fully functional again. Let’s assume, conservatively, that it takes three days before your water cooler is up and running again. During that time, frustrated employees will spend time querying the progress of the repair and even more time complaining about their lack of access to water – over those three days, there will be at least 60 minutes wasted. Not only will they waste time complaining, but studies show that their general unhappiness will further impact their productivity, so even when they’re not specifically querying or complaining, their efficiency will still be affected.

With a bad supplier, each step along the way is wasted time, lost productivity and eventually lost revenue. If we add together all that lost time, it comes to a total of 112 minutes wasted and if we want to allocate a monetary value to that loss, we can work on the average wage in the UK of £13.94 per hour or 23 pence per minute – which means your company has wasted £25.76 thanks to a bad supplier.

By contrast, when you use a leading water cooler supplier like AquAid, you can rest assured that excellent service and customer satisfaction are of paramount importance. AquAid may be nationwide, but they don’t have call centres; each office has its own administration and delivery department which means your call goes directly where it needs to, and if the above scenario was to happen, they would provide a quick and efficient turnaround that would have you back online in typically 24 hours. AquAid customers spend on average £30 per month or £360 per annum. When shopping around for reputable water cooler suppliers, people will often choose the least expensive option allowing a saving of 5% or in this case £18 per year to sway them, but as becomes evident over time and in the scenario above, that saving is quickly lost to bad service. While AquAid may seem slightly more expensive than some of the entry-level water cooler suppliers, their efficiency and attention to detail will ultimately save you time and money in the long run – unlike a bad supplier, which could end up costing you far more than you’d envisaged.